Legal notice
Last updated: 4/05/2026
Welcome to MuteJoy. This Legal Notice explains important information about using our website, shopping from our store, and understanding the content, product information, and services we provide.
By visiting mutejoy.com or placing an order with MuteJoy, you agree to use our website and products responsibly and in accordance with this Legal Notice, our Terms of Service, Privacy Policy, Shipping Policy, and Returns & Refund Policy.
Adult Use Only
MuteJoy sells intimate wellness products intended for adults only.
By using this website or purchasing from MuteJoy, you confirm that you are at least 18 years old, or the age of majority in your location, whichever is higher.
You are responsible for making sure that purchasing, owning, and using our products is legal in your country, state, province, or local area.
Product Information
MuteJoy is designed to help shoppers choose more confidently by organizing products around real-life privacy needs, such as quiet use, shared spaces, roommates, thin walls, under-blankets use, first-time comfort, and travel-friendly storage.
We do our best to provide helpful, accurate, and easy-to-understand product information. This may include product descriptions, quiet-use notes, sound profiles, best-for guidance, product measurements, care details, and manufacturer information.
However, product details may change over time. Colors, packaging, accessories, materials, measurements, battery life, features, and manufacturer specifications may vary slightly from what appears on our website.
We reserve the right to correct errors, update product information, adjust pricing, or remove products at any time.
Quiet-Use Guidance
MuteJoy’s quiet-use guidance is intended to help customers compare products more easily. Our quiet scale, sound profile notes, and category recommendations are based on product review, product characteristics, sound behavior, and real-life use considerations.
Because every space is different, we cannot guarantee that any product will be completely silent or unnoticeable in every environment.
Sound can be affected by many factors, including room size, wall thickness, background noise, flooring, bedding, product setting, distance, and how the product is used.
Our guidance is meant to reduce guesswork, not promise complete silence.
Not Medical Advice
The information on MuteJoy is provided for general informational and shopping guidance only.
Nothing on this website should be considered medical advice, health advice, therapy, diagnosis, or treatment.
If you have medical questions, pain, discomfort, health concerns, pregnancy-related concerns, pelvic health concerns, or questions about whether a product is safe for your body, please speak with a qualified healthcare professional before use.
Product Use and Safety
Customers are responsible for reading and following all product instructions, warnings, cleaning guidance, charging guidance, storage guidance, and safety information provided by the manufacturer.
Use products only as intended.
Discontinue use if you experience pain, irritation, discomfort, or an unexpected reaction. Keep products, chargers, packaging, and small parts away from children and pets.
Manufacturer Warranties
Products sold by MuteJoy may be covered by a manufacturer warranty.
Warranty coverage, timeframes, exclusions, and claim requirements are set by the manufacturer, not by MuteJoy. If your product appears to have a defect, we will do our best to help guide you through the warranty process and provide support where possible.
Please keep your order number, product packaging, accessories, charger, and any included materials, as they may be required for a warranty claim.
Website Content
All content on the MuteJoy website, including text, product organization, quiet-use guidance, graphics, icons, design elements, page layouts, and branding, is provided for informational and shopping purposes.
You may not copy, reproduce, distribute, modify, or use MuteJoy content for commercial purposes without written permission from MuteJoy.
Third-Party Brands and Trademarks
MuteJoy may sell or reference products from third-party brands and manufacturers.
Product names, brand names, trademarks, logos, and images belong to their respective owners. Any reference to third-party brands is used for product identification and shopping information only.
Pricing and Availability
Prices, discounts, promotions, product availability, shipping options, and product details may change without notice.
We reserve the right to correct pricing errors, cancel orders affected by obvious errors, update product listings, or discontinue products at any time.
Privacy and Discreet Shopping
MuteJoy is built around privacy-conscious shopping.
We use discreet shipping practices and plain packaging whenever possible, as described in our Shipping Policy. We also handle customer information according to our Privacy Policy.
Please review our Privacy Policy for more information about how customer data is collected, used, and protected.
External Links
Our website may include links to third-party websites, apps, payment providers, shipping carriers, manufacturers, or other services.
MuteJoy is not responsible for the content, policies, accuracy, security, or practices of third-party websites or services.
Limitation of Liability
To the fullest extent permitted by law, MuteJoy is not responsible for indirect, incidental, special, or consequential damages related to your use of our website, products, shipping services, third-party services, or product information.
Nothing in this Legal Notice limits any rights you may have under applicable consumer protection laws.
Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our website, products, policies, services, or legal requirements.
The updated version will be posted on this page with a new “Last updated” date.
Contact
If you have questions about this Legal Notice, product information, warranties, shipping, returns, or your order, please contact us.